There’s no doubt that today’s US economy is primarily a service economy. That means the new ‘goods and services’ now translates as plain, ‘good service.’
But not all businesses know how to make the most of their customers’ service experience.
We’re not talking about something as egregious as an employee chatting on a cell phone during your transaction or other clearly rude behavior, but with so much riding on the service in our service economy, it’s the little things that make all the difference.
The retirement announcement by seventeen term incumbent Congressman Frank Wolf has campaign analysts predicting a bloody Republican primary and then general election fight in Northern Virginia.
A fairly safe Republican House seat just became the commonwealth’s second battleground district. Wolf has served the tenth district in Congress since 1980, and was able to keep his seat even as President Obama won the district in two thousand eight.
Kyle Kondik is a campaign analyst with the University of Virginia’s Center for Politics.
The legislative panel that will determine whether Virginia expands its Medicaid program met Tuesday for a final time this year. The Medicaid Innovation and Reform Commission heard numerous in-depth presentations, including on the unique programs set up by other states, the taxes that pay for Affordable Care Act provisions, and Medicaid fraud and waste. While no consensus has formed yet on expanding Medicaid, individual lawmakers are working on alternatives that could bridge the gap between supporters and opponents.
Scientists are asking the public’s help in stemming the spread of a blight on the Boxwood bush. The plant is often used in holiday wreaths and garlands this time of year.
The Boxwood plant is prized for its emerald leaves and slow growing habit. But a blight, first seen in the US in 2011 has spread to Virginia, where it threatens home gardens as well as historic sites. The disease eventually kills the plant. It’s caused by a fungus spread by contact with a diseased boxwood.
Last year, the White House issued an executive order barring the deportation of high school students whose parents came to this country illegally. They were encouraged to apply for a special immigration status that could, ultimately, lead to citizenship. Now, seven of those students are suing to qualify for in-state tuition at Virginia’s public colleges and universities.